Privacy Policy

01 Introduction

84clubphp ("we," "us," or "the Company") operates the online gaming platform accessible at https://84clubphp.vip (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "Player," or "Data Subject") who access or use our Platform.

This Privacy Policy describes how 84clubphp collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It also explains your rights as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations.

By registering for an account or using the 84clubphp Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.

02 Data We Collect

84clubphp collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Registration Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Selfie or liveness verification image
• Proof of address documents where required

2.3 Financial Data

• GCash or PayMaya account details (mobile number linked to e-wallet)
• Philippine bank account details for bank transfer transactions
• Transaction history, including deposit and withdrawal records

2.4 Gaming Activity Data

• Game session logs, bet history, win/loss records
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and Platform interaction logs
• Cookie identifiers and similar tracking technologies

2.6 Communications Data

• Records of your communications with 84clubphp customer support
• Feedback, survey responses, and complaint records

03 How We Use Your Data

84clubphp uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 84clubphp player account, including authentication and account security.
• Identity Verification: To verify your age (21+) and identity in compliance with PAGCOR regulations and Philippine anti-money laundering laws.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers in Philippine Peso (₱).
• Game Provision: To deliver the games and services available on the 84clubphp Platform, including personalized game recommendations based on your activity.
• Regulatory Compliance: To fulfill our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, complaints, and support requests.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by law. You may opt out at any time.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Platform Improvement: To analyze usage patterns and improve the performance, features, and user experience of the 84clubphp Platform.

04 Legal Basis for Processing

84clubphp processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose (e.g., marketing communications).
• Contractual Necessity: Where processing is necessary to perform our contract with you — specifically, to provide the gaming services described in the 84clubphp Terms & Conditions.
• Legal Obligation: Where processing is required to comply with applicable Philippine law, including PAGCOR regulations, AMLA reporting obligations, and NPC requirements.
• Legitimate Interests: Where processing is necessary for the legitimate interests of 84clubphp, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and freedoms.

05 Cookies & Tracking Technologies

84clubphp uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

We use the following types of cookies:

• Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies and security tokens. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, game display options, and responsible gaming tool configurations.
• Analytics Cookies: Help us understand how players interact with the Platform so we can improve performance and user experience. Data collected is aggregated and anonymized.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set where you have provided consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain features of the 84clubphp Platform.

06 Data Sharing & Disclosure

84clubphp does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where required by law.
• Payment Service Providers: GCash, PayMaya, and Philippine banks involved in processing your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• KYC & Identity Verification Providers: Third-party identity verification services used to conduct age and identity checks in compliance with PAGCOR KYC requirements.
• Game Software Providers: Licensed game developers whose titles are available on the 84clubphp Platform may receive anonymized session data for game performance and fairness auditing purposes.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and fraud detection providers who process data on our behalf under strict data processing agreements.
• Legal & Professional Advisors: Lawyers, auditors, and compliance consultants where necessary for legal proceedings or regulatory compliance.

07 Data Retention

84clubphp retains your personal data for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements.
• KYC & Identity Documents: Retained for a minimum of five (5) years from the date of verification, as required by AMLA regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA and PAGCOR requirements.
• Gaming Activity Logs: Retained for a minimum of two (2) years from the date of each session, or longer where required for dispute resolution or regulatory investigation.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, or longer where a complaint or legal matter remains unresolved.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 84clubphp's data disposal procedures.

08 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 84clubphp:

• Right to Be Informed: You have the right to be informed of how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data 84clubphp holds about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA regulations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your rights and freedoms override those interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details in Section 12 of this Policy. We will respond to all valid data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

09 Data Security

84clubphp implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the 84clubphp Platform is encrypted using SSL/TLS protocols. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 or equivalent standards.
• Access Controls: Access to personal data is restricted to authorized 84clubphp personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-Factor Authentication: 84clubphp supports and encourages the use of two-factor authentication (2FA) for all player accounts to prevent unauthorized access.
• Penetration Testing & Security Audits: The Platform undergoes regular security assessments, including penetration testing and vulnerability scanning, conducted by qualified cybersecurity professionals.
• Incident Response: 84clubphp maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the NPC and affected data subjects within the timeframes prescribed by the DPA.

While 84clubphp takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

10 Children's Privacy

The 84clubphp Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing casino-style online gambling. We do not knowingly collect personal data from individuals under the age of 21.

All new accounts are subject to mandatory age verification as part of the KYC process. If 84clubphp discovers that personal data has been collected from a person under the age of 21, the account will be immediately suspended, all funds will be handled in accordance with applicable regulations, and the personal data will be deleted as soon as practicable.

If you are a parent or guardian and believe that a minor in your care has registered on the 84clubphp Platform, please contact our support team immediately using the contact details in Section 12.

11 Changes to This Privacy Policy

84clubphp reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via the email address or mobile number on file, or by posting a prominent notice on the Platform.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. Your continued use of the 84clubphp Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 84clubphp, please contact our Data Protection Officer:

• Data Protection Officer: 84clubphp DPO
• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the Platform
• Response Time: Within 15 business days of receipt of your request

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.